Accountability has three important components: results, consequences and sustainment. Today, let’s focus on results.
People often walk around with a badge of honor that says, “I’m incredibly busy. I am SO busy!”
How does this busyness show up in our work?
When we sit down with our employees and we ask, “What have you achieved this quarter or this year?” Do they reply, “I did (list) all of these things… I worked 60 hours a week… I was really busy”?
But what were their RESULTS? What were the outcomes of all that busyness?
In a culture of accountability we don’t measure busyness, we don’t measure activities, we measure results and the outcomes that are most important to the company results.
Don’t accept a litany of activities as a measure of success. Drop your busyness badge.
Focus on results.
To learn more about the building blocks of accountability – results, consequences and sustainment – read my post, “Creating an Accountability Culture.”
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© 2019 Lorraine A. Moore. All rights reserved. Permission granted to excerpt or reprint with attribution