One Step From Flawless

Lorraine MooreFeet to the Fire, Operational Excellence

One Step From Flawless

Gramercy Tavern in Manhattan has been operating in a historic building for over 20 years. While attending meetings in Manhattan, my American colleagues and Constance Dierickx and Linda Henman and I went to Gramercy for lunch.

Although we arrived late for our reservation, they were welcoming and courteous…

A Compelling Need to Contribute

Lorraine Moore360 Degree CEO, Personal Effectiveness

A Compelling Need to Contribute - Lorraine Moore

Both our desire and our capability to contribute – to be involved in meaningful activities – continue throughout our lives.  There are a plethora of articles about millennials seeking meaning in their work. This is not new, nor is it…

A Tale of 2 Car Companies

Lorraine MooreOperational Excellence

A Tale of 2 Car Companies - Lorraine Moore

A good friend purchased a high-end Porsche SUV several months ago, around the same time I bought a Lexus. As former executives at Fortune 500 companies, we understand the importance of interactions between frontline staff and customers. The clients’ experience can…

Recipe for Innovation

Lorraine MooreOperational Excellence, Team Effectiveness

Recipe for Innovation - Lorraine Moore

Every leader I meet with really and truly wants to create more innovation and wants to embrace people’s ideas. Sometimes it gets locked down and knocked down in so much of the bureaucracy and the processes that exist within organizations. Here is what I see that is most effective.

So Close and Yet so Far

Lorraine MoorePersonal Effectiveness

So Close Yet So Far - Lorraine Moore

The year was 1975 – named by The United Nations named as International Women’s Year. I was 13 and my sister was 8. My mother told us we could be anyone and achieve anything in … Read More