Our house is filled with fun chaos and noise as seven family members are visiting us this week. They range from 2 to 47 and so there are lots of differing games, food choices, sleep schedules, … Read More
360 Degree Leaders: Profits, Passion and Principles
In my book, 360 Degree CEO, I highlight CEOs that generate profits while living with passion and principles. Earlier in my career, I witnessed a hallmark of a 360 degree leader or CEO. I was … Read More
Accountable Leaders Foster Creativity
In my book, Feet to the Fire, I discuss the different facets of leadership and how to successfully navigate a variety of challenges. We explore what it means to model personal accountability and how to hold others to account.
One facet of leadership is productivity. Harnessing productivity is key to achieving the important balance of structure and efficiency. Done right, you and your team can take much more control over your time and achieve more in fewer hours.
How We are Educated
This past weekend I devoured educated by Tara Westover. Her memoir is a compelling example of the indomitable nature of the human spirit. I reflected on friends who are or have struggled with serious illnesses. I thought of my clients, all of whom have faced business challenges, economic influences, challenging relationships with their board or their boss, moments of self-doubt or taking difficult decisions, particularly those affecting people when required.
Accountability: Following an Annual Succession Process
Larry Fink, CEO of BlackRock and I are completely aligned on creating accountable practices for talent development. BlackRock follows an annual succession process as outlined in my book Feet to the Fire. This process is scalable and as effective for a small not-for-profit as it is for a multi-billion dollar conglomerate.
Creating Sustained Accountability
When I was working for TD Bank in early 2000, we were merging TD and Canada Trust. It was a massive change for the organization. We were bringing together two cultures and trying to create a new blended one.
Responding to the Decline in Customer Loyalty
There’s been a really interesting shift across the planet. Consumers are placing more trust in the Airbnb person who has a photo (that may not even be theirs) on a website, than they do in the Four Seasons, which is …
Michael Corbat, Citibank is a 360 Degree CEO©
Citibank will soon require clients to place some restrictions on gun sales, including banning the sale of firearms to anyone under the age of 21. This change was communicated as part of…
Why You Must Stay on Strategy
On the one hand… Saudi Arabia’s sovereign-wealth fund is joining forces with Japan’s SoftBank Group to build the world’s biggest solar-power- generation project…
Why Business is Like Cross Country Skiing
Under a brilliant blue sky on a January day, I was reminded of both some of the smartest and some detracting business practices that I observe with clients.