One of my CEO clients and I recently spoke about a difficult decision. He had thought long and hard before taking his recommendation to the board. He sought the confidential counsel of two others and … Read More
Separate Performance From Potential
A common mistake is to correlate good or excellent performance to high potential and/or average performance to a lack of potential. The best leaders have learned how to separate these two unique measures, and how … Read More
Risk: A Crisis Does Not Excuse Poor Products or Service
The restrictions and protocols to prevent the spread of COVID have had and will continue to have a long-term economic impact. Unfortunately, retail, hospitality, travel and tourism will be most heavily impacted. On the other … Read More
Keeping Your Eye on the Ball
Public, private, and not-for-profit boards and their directors are equally vulnerable to reputational risk. I have seen situations in which directors have taken their eye off key risks and reputational damage ensues. This article in … Read More
Regaining Perspective
My most successful clients are better than average at keeping things in perspective. Those same wildly successful people sometimes lose perspective. It can be insidious. Others may see a change in us before we do. … Read More
Let Your Business Decisions Mirror the Best Investment Behaviours
We are past the mid-point of 2020, with little clarity of what the future holds. We can expect global borders to remain closed or at least restricted for several more months, with some travel restrictions … Read More
Charting a New Course
As we navigate these uncertain times, one thing is certain. When we emerge from lockdowns, our businesses, our work, and our personal lives will be forever changed. Here are some of the potentially long-lasting changes. What … Read More
Calming the Chaos
A pandemic is an equalizer. Whatever your industry, location, product or service, tenure of your employees, size of your company, whether you are facing the flames of increased demand or a desert drought, you, your … Read More
What Are You Most Proud Of?
Recently I was asked this question during an interview. It is a common question, often asked of professional athletes, business owners, corporate executives, and others who have achieved a perceived level of success or mastery. … Read More
Providing Meaningful Feedback that CEOs Can Act Upon
Boards of directors commonly ask for my assistance to address CEO performance. In most cases, it is not the achievement of the company goals that is the issue, it is CEO behaviour. Directors may describe … Read More