In my book, The 360 Degree CEO: Generating Profits While Leading and Living with Passion and Principles, one of the things I talk about as a hallmark of 360 Degree leaders is unwavering integrity. At … Read More
Responding to the Decline in Customer Loyalty
There’s been a really interesting shift across the planet. Consumers are placing more trust in the Airbnb person who has a photo (that may not even be theirs) on a website, than they do in the Four Seasons, which is …
Who is Influencing You?
Media conglomerates are wealthy and powerful, in part, because they have learned how to wield great influence – whether hyperbole (typically) or reality. Consumers and companies pay to listen.
Recently I have been more influenced by colleagues and friends who are dealing with tough and/or unexpected health issues….
Leading in Difficult Times
It’s an irony of life that we learn the most about ourselves when life throws us a curve ball. So it is with leadership. We fully discover our strengths and shortcomings when we are tested … Read More
Revitalizing Your Employee Talent
It happens at many companies…lessened productivity, and fractionating of previously high-functioning teams. Statistics show an estimated 22 million Americans are disengaged at work. Extrapolated to Canada, the number of disengaged presents a greater risk to … Read More
Preparing for Your Year End or Mid-year Performance Review
It is or will soon be that time of year – your end review with your boss. You have much influence over that conversation. Rather than procrastinating or dreading the discussion, you owe to yourself … Read More
Looking for a Promotion?
You have accomplished what you committed to and hoped for in your current role. You are experiencing twinges of restlessness and are ready to launch into a new and challenging opportunity. Before you commence conversations … Read More