The restrictions and protocols to prevent the spread of COVID have had and will continue to have a long-term economic impact. Unfortunately, retail, hospitality, travel and tourism will be most heavily impacted. On the other … Read More
Burning Man: Grounded in Accountability
Through the creation and evolution of Burning Man, Larry Harvey (deceased) developed an event grounded in a culture of accountability. They are the recipients of this month’s Feet to the Fire Hall of Fame™ award.
Create a Feet to the Fire© Culture
When I wrote my first book, Feet to the Fire, people believed that creating an accountability culture meant, “To hold people’s ‘feet to the fire,’ I just need to make sure they do everything they said they’re supposed to do.” In reality, it is some of that, but it’s more about holding your own feet to the fire first.
The Heart of the Matter
I am pleased to recognize Oklahoma Heart Hospital (OHH) as the next inductee into the Feet to the Fire Hall of Fame™. Oklahoma Heart Hospital hit it out of the park. It is evident that they have a culture of accountability.
Accountability Starts with Results
Accountability has three important components: results, consequences and sustainment. Today, let’s focus on results.
The Role of Reward and Recognition
Many of the organizations that consistently and transparently review their aligned goals also incorporate reward and recognition programs. Some utilize campaigns, contests, or celebrations. The most effective reward programs are not large-scale corporate events, but … Read More