In a recent article, I identified some of the systemic changes and trends that have changed and are changing the workplace across the world. You can read, “No One in the Office, Crowds in The … Read More
Return to Work, a Badge of Honour?
According to polls, 44 percent of Americans working from home would like to continue that arrangement. In Canada, while two-thirds of those polled indicated they missed their work colleagues, roughly 80 percent said they would … Read More
Grounded in What Does Not Change
“Four strong winds that blow lonely, seven seas that run high, all those things that don’t change, come what may…” performed by Bob Dylan (written by Ian Tyson)* In recent weeks, these lyrics have been … Read More
A Tale of 2 Car Companies
A good friend purchased a high-end Porsche SUV several months ago, around the same time I bought a Lexus. As former executives at Fortune 500 companies, we understand the importance of interactions between frontline staff and customers. The clients’ experience can…
Feet to the Fire© Starts with YOU
In many of my client engagements, I assist organizations that wish to create a culture of accountability. While everyone quickly grasps what it means to hold someone’s feet to the fire (and how that contributes to a culture of accountability) they are sometimes surprised to learn that the finger they are pointing to others, is first and foremost, pointing back at them…
Why Ohio’s War on Drugs Matters to Your Industry
Ohio’s War on Drugs matters to oil and gas, transportation, banking and your industry, too.
It is an all-star cast. Purdue Pharma, Johnson & Johnson, Teva Pharmaceutical, Allergan and Endo Health Solutions have been targeted by the state of Ohio for…
Create a Corporate Culture of Heroism
Sometimes, world events, large or small, take greater prominence over sharing business tips and techniques. Like many others, I am saddened by the fatalities and injuries suffered…