Accountability: Leaving Nothing Unsaid | Accelerate Success with Lorraine Moore

So often my clients come to me and say, “My CFO (or CIO or team member) is not quite meeting my expectations.”

They continue, explaining how the CFO is a great person who’s been with them for a long time and is only five years from retirement. Maybe they’ll mention how they helped the company through really difficult times, or contributed to some great success. No matter the details, they usually end with, “They’re just not performing as well as they could.”

In my experience, it is typically not the individual that’s the issue; it’s the leader leaving things unsaid.

What does that mean? It means that that leader hasn’t had that honest conversation.

When they sit down and speak with that CFO who’s not quite doing everything they could, they don’t express their expectations. Because they don’t want to make them feel bad, or they don’t know how to say what they need to say, they don’t tell them all of what they’re thinking.

As a result, the underperforming CFO doesn’t know that there are gaps, and that an opportunity for improvement and growth exists. The CFO can’t make the improvements, and the leader continues to be frustrated.

When working with clients, I help them develop language that ensures nothing is left unsaid.

My clients accelerate their results – increasing profitability, leadership performance, innovation, and accountability. I would love to discuss how I might contribute to your success. Contact me today.

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