As the debilitating days of the COVID-19 pandemic recede, a new world order is emerging. The gap between rich and poor has widened over the last two years. There is heightened recognition of the good … Read More
Responding to the New World Order
In a recent article, I identified some of the systemic changes and trends that have changed and are changing the workplace across the world. You can read, “No One in the Office, Crowds in The … Read More
No One in the Office, Crowds in The Parks
Whether you are spending time camping in dense forests, hiking amongst the Rocky Mountains’ beauty, or walking the Bruce or other popular trails of North America, you will encounter many others. If you have spent … Read More
The Board Mindset Maturity Model
How well are you navigating to Environmental, Social and Governance (ESG) maturity in your organization? Have you developed milestones to assess the breadth of your efforts and to communicate to staff, investors, and the community? … Read More
Prioritizing Your ESG Efforts
Environmental, social and governance (ESG) considerations are increasing in prominence – across the globe. Delivering shareholder value, maintaining financial strength, being recognized as a top employer, excelling in marketing, capturing a large market share, and … Read More
The Power of Brevity in a Virtual World
For many years, I considered executive summaries and/or abstracts as analogous to most effective executive interactions. “Be bright. Be brief. Be gone.” one of my former leaders used to say. That was a great lesson. … Read More
The Future is Bright
I hold a great deal of optimism for the next few years. There is pent-up demand for some services, and others will see steady, continued growth. Here are some of the opportunities I see. Which … Read More
Risk: A Crisis Does Not Excuse Poor Products or Service
The restrictions and protocols to prevent the spread of COVID have had and will continue to have a long-term economic impact. Unfortunately, retail, hospitality, travel and tourism will be most heavily impacted. On the other … Read More
Grounded in What Does Not Change
“Four strong winds that blow lonely, seven seas that run high, all those things that don’t change, come what may…” performed by Bob Dylan (written by Ian Tyson)* In recent weeks, these lyrics have been … Read More
Providing Meaningful Feedback that CEOs Can Act Upon
Boards of directors commonly ask for my assistance to address CEO performance. In most cases, it is not the achievement of the company goals that is the issue, it is CEO behaviour. Directors may describe … Read More