The Role of Reward and Recognition

Lorraine MooreFeet to the Fire, Leadership

Many of the organizations that consistently and transparently review their aligned goals also incorporate reward and recognition programs. Some utilize campaigns, contests, or celebrations. The most effective reward programs are not large-scale corporate events, but … Read More

One Step From Flawless

Lorraine MooreFeet to the Fire, Operational Excellence

One Step From Flawless

Gramercy Tavern in Manhattan has been operating in a historic building for over 20 years. While attending meetings in Manhattan, my American colleagues and Constance Dierickx and Linda Henman and I went to Gramercy for lunch.

Although we arrived late for our reservation, they were welcoming and courteous…