The Role of Reward and Recognition

Lorraine MooreFeet to the Fire, Leadership

Many of the organizations that consistently and transparently review their aligned goals also incorporate reward and recognition programs. Some utilize campaigns, contests, or celebrations. The most effective reward programs are not large-scale corporate events, but … Read More

The Changing Face of Retirement

Lorraine MooreFeet to the Fire, Leadership

Although retirements among the relatively large boomer population will create vacancies, it will not be in a straightforward manner. Many retirees want to maintain the intellectual stimulation they received in the workplace. Most also want … Read More

A Tale of 2 Car Companies

Lorraine MooreOperational Excellence

A Tale of 2 Car Companies - Lorraine Moore

A good friend purchased a high-end Porsche SUV several months ago, around the same time I bought a Lexus. As former executives at Fortune 500 companies, we understand the importance of interactions between frontline staff and customers. The clients’ experience can…

Recipe for Innovation

Lorraine MooreOperational Excellence, Team Effectiveness

Recipe for Innovation - Lorraine Moore

Every leader I meet with really and truly wants to create more innovation and wants to embrace people’s ideas. Sometimes it gets locked down and knocked down in so much of the bureaucracy and the processes that exist within organizations. Here is what I see that is most effective.

Add Safety Training, Lose Common Sense?

Lorraine MooreTeam Effectiveness

Add Safety Training, Lose Common Sense? - Lorraine Moore

Safety Moments have become a prominent feature at employee town halls, staff meetings, gatherings in field locations, etc. Many companies have introduced safety-training modules and require all employees to complete these on an annual basis. … Read More